CLIENT REVIEWS & EXPERIENCES

What Clients Say About Working With Foundation BTS

You need an IT partner who follows through.

Choosing an IT partner means trusting someone with your team’s time, business systems, and sensitive information. Hear from organizations that have worked with Foundation BTS.

GOOGLE REVIEWS

Read the feedback. Make your own decision.

Explore reviews on Google to hear about clients’ experiences with Foundation BTS.

View Foundation BTS on Google (opens in a new tab)
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4.9
Based on 31 reviews
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Todd Clifford profile picture
Todd Clifford
3 years ago
Foundations is helping to roadmap a plan to protect me and my business from the ever changing landscape of cyber security. I find the team helpful and have used them for the last 1 1/2 years.
ACYR Outreach profile picture
ACYR Outreach
3 years ago
They provide efficient services to us at CAYR Community Connections. Always following up, looking out for our best interests and working with us to make sure we have what we need.
Denise Leung profile picture
Denise Leung
3 years ago
We were previously with another IT company, and recently switched. FBTS has been great in comparison and Jake is amazing! He is always available to provide innovative solutions to our IT problems.
Mitchell Cheung profile picture
Mitchell Cheung
3 years ago
Paul and his team are great. We started small with a few things which require their management, and eventually rolled out all our IT management to them. Always helpful, and always honest. Can't ask for more.
Debbie Breuls profile picture
Debbie Breuls
3 years ago
Working with Paul and his team at Foundation BTS has been excellent. They are very responsive and knowledgeable and quick to help.
Audrey Jessome profile picture
Audrey Jessome
3 years ago
Foundation BTS are very wonderful and helpful and are very quick to respond. I would definitely recommend this support choice. Keep up your wonderful work, thank you.
Connie Santos profile picture
Connie Santos
3 years ago
Foundation BTS went above and beyond to seamlessly merge our company email platform from GSuite to M365 - we honestly wouldn't have been able to do it without their expertise!

CLIENTPULSE FEEDBACK

Feedback from everyday support.

ClientPulse collects feedback after support interactions. These live satisfaction results offer another view of the service clients receive.

CLIENT TESTIMONIALS

Support that makes a difference in daily work.

Selected client testimonials from 2021 and 2022. Each quote is shown with its original date.

Support that follows through

“Foundation BTS helps me run my business without me worrying that my computer information is up to date and safe.”

Sandy McNeilMcNeil Safety Training & Compliance Inc.

Read the full testimonial from Sandy McNeil

I have had a chance to deal with Raj, Jake, Wyatt and Davoud in the last week or so…

Jake really helped me migrate my data and added a ton of value to the experience of our interactions. Jake, also followed up the following week and went the extra mile.

Raj, Wyatt and Davoud help me to understand what I need to do and help me in ways I didn’t know I needed.

I always try and promote Foundation BTS’s services to people because as a business owner myself I see the value in your services. Recently my Paralegal was having computer difficulties and I told him about Foundation BTS…but of course some people aren’t ready for change.

Foundation BTS helps me run my business without me worrying that my computer information is up to date and safe.

Just wanted to pass along my appreciation and wanted to tell you about my latest interactions with your staff…Oh by the way I would be remiss if I didn’t mention Lea…she also rocks.

Help when it mattered most

“They did it quickly, professionally and with little input or overhead from our company. They just knew what needed to be done.”

Carmine BelloPermacharts

Read the full testimonial from Carmine Bello

Almost a decade ago, I was introduced to FBTS under less than ideal circumstances. We had just been hacked and a ransom was requested. FBTS saved the day, without resorting to paying off the crooks, by rebuilding our databases and critical information from older data. They did it quickly, professionally and with little input or overhead from our company. They just knew what needed to be done.

Because of our very positive initial experience we hired FBTS to monitor us 24/7 and we have never looked back. They are very well managed employing dozens of IT professionals adhering to best-of-breed industry practices. We look at FBTS as critical level insurance that ensures that I get a good night’s sleep. FBTS has been so good for us over the years that we do not bother getting competing quotes since they have proven their value to our company year after year. I will be retiring in the next 5-10 years and FBTS will be here as long as I am.

A partner from the beginning

“They have been by my side since, providing quick solutions whenever I have an IT problem, and sourcing new hardware for me as needed.”

Barbara WinslowKing’s Ridge Veterinary Clinic

Read the full testimonial from Barbara Winslow

Foundation BTS was there with me right from the build-out of my business over 6 years ago, planning my network, sourcing my hardware, and putting in the data wiring at my place. They have been by my side since, providing quick solutions whenever I have an IT problem, and sourcing new hardware for me as needed. I would wholeheartedly recommend them.

Patient, helpful support

“They are friendly, patient, and cooperative.”

Clifford RybkoKaplan Talkins

Read the full testimonial from Clifford Rybko

Our firm was been working with Foundation BTS for a few years. We have only had top-level help and support at any time we have called. They are friendly, patient, and cooperative. Paul is amazing and his staff follows suit. I would recommend them as an IT support choice. Keep up the good work :).

Support through business changes

“They are a first class organization, who take the time to work through issues and resolve them quickly.”

David FraserInspiAIR

Read the full testimonial from David Fraser

My company InspiAIR Inc. recently had Paul and his team at Foundation BTS help us update our IT systems, move to MicroSoft Teams, help move our location, and take over IT support for 6 locations. They are a first class organization, who take the time to work through issues and resolve them quickly. I would not hesitate to recommend Foundation BTS to any company seeking to update their system.

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