A friendly IT company
A friendly IT company

Frustration-Free and Secure IT

More and more, Small Businesses like yours depend on reliable IT services, especially when it comes to:

Frustration-Free and Secure IT

More and more, Small Businesses like yours depend on reliable IT services, especially when it comes to:

Network Protection

Employee Productivity

Collaboration Tools

Responsive and Friendly Helpdesk Services

Both traditional and remote workforces can count on Foundation BTS to ensure that work gets done reliably all for a reasonable flat monthly fee.

Performance-Driven

Foundation BTS is Performance-Driven. This means that we must perform every day to keep your business.

Our Performance-Driven Guarantee™ includes:

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No Long-Term Contracts

  • We are confident in our ability to deliver great service, and so a long-term contract is not required.
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Cost Effective

    • We offer fair pricing and out-perform the competition when it comes to reliability and service.
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Friendly Customer Service

  • Our support team consistently receives amazing reviews from our clients. This translates to high productivity, and zero frustration, and maximum security for your employees.
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Reliability Guarantee

  • Our services and service partnerships have resulted in an average 99.95% uptime for our customers. This is the foundation of higher productivity.

Trusted IT Services through Transparency and Openness

Leaving IT support to us doesn’t mean that you should be in the dark when it comes to how we deliver service. We share everything we do, and the technologies we use to provide great service to our customers.
Transparency
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Documented by FBTS – Owned by YOU™

All the information we gather about your business is made available to you, the business owner, in real-time. This ensures you are never in the dark about your IT Infrastructure.
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Monthly Performance and Configuration Reports

You’ll receive regular reports detailing the health of your systems to help you understand when changes need to be made to your IT infrastructure. These lifecycle management reports are designed to ensure maximum productivity for your team.
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Support Portal Access

You’ll be able to see the support requests created by you, your employees and our monitoring systems including all details such as escalations and resolution.

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Regularly Scheduled Network Security Assessments

How can you be sure your systems are 100% up to date and secure? To deliver maximum protection, we use 3rd party services to audit your systems every quarter. This added measure ensures that we deliver maximum protection.
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Documented by FBTS – Owned by YOU™

All the information we gather about your business is made available to you, the business owner, in real-time. This ensures you are never in the dark about your IT Infrastructure.

Check list Icon

Monthly Performance and Configuration Reports

You’ll receive regular reports detailing the health of your systems to help you understand when changes need to be made to your IT infrastructure. These lifecycle management reports are designed to ensure maximum productivity for your team.

Magnifying glass Icon

Regularly Scheduled Network Security Assessments

You’ll be able to see the support requests created by you, your employees and our monitoring systems including all details such as escalations and resolution.

Computer Icon

Support Portal Access

You’ll be able to see the support requests created by you, your employees and our monitoring systems including all details such as escalations and resolution.

IT Service Delivery

Small Businesses need IT Maintenance, Monitoring, Education, Cyber Security Protection, Disaster Recovery, Help Desk, IT Project Services, and Account Management for 100% coverage. See how we help…

IT Service Delivery

Small Businesses need IT Maintenance, Monitoring, Education, Cyber Security Protection, Disaster Recovery, Help Desk, IT Project Services, and Account Management for 100% coverage. See how we help…

Scheduled Maintenance

Scheduled Systems Maintenance

Patches, Software Updates and Firmware Upgrades are performed at a scheduled time that impacts your employees the very least. The outcome is maximizing both employee productivity and network security.
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Onsite Support

When onsite support is required, technicians are readily available. We provide a specified amount of free onsite support every month; if you need more, we make it happen.

On demand Assistance

On-Demand Remote Technical Support

From 6:00 AM to 6:00 PM Eastern Standard Time, our friendly and knowledgeable Technical Support Team is standing by to support any question or problem that you and your employees may have. Best of all, our team knows your company and understands how you work.
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Rapid Incident Response

We’ve seen it all and we are prepared for any IT disaster. If hardware fails, or systems go down, we will deploy our incident response specialists to get you back on your feet at a moment’s notice.

Outsourced Expertise

The right people make good companies great.  Foundation BTS prides itself on attracting highly qualified people, rewarding innovation and promoting continuous learning.  Long tenure and shared values are the result.  We have what it takes to deliver outstanding results for our customers.

Outsourced Expertise

The right people make good companies great.  Foundation BTS prides itself on attracting highly qualified people, rewarding innovation and promoting continuous learning.  Long tenure and shared values are the result.  We have what it takes to deliver outstanding results for our customers.

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Seasoned Project Management

Diverse experience and a performance mindset enable our project teams to deliver on-time and on-budget, every time.

In house resources

In-House Resources

We have the people, knowledge and expertise to deliver on our promises. We are known for proactive solutions because our team works as an extension of your company.
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Cyber Security Specialists

When it comes to threat protection, risk assessments, employee education and advice, our highly qualified cyber security specialists are dedicated to the integrity of your networks, data, and people.
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Software, Workflow and Integrations Development

We can create custom solutions using industry-leading technologies to eliminate menial tasks and help your business be more productive every day.
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IT Consulting & Strategy

Our team of IT experts can help you align your business goals and your IT infrastructure to scale your business quickly and securely.
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Business Intelligence

We can aggregate data from across your operations to create dashboards to help your team make better decisions.

What Our Clients Are Saying

Our Main Office

17665 Leslie Street, Suite 38
Newmarket ON
L3Y 3E3

Hours

M-F: 6:00 AM to 6:00 PM
S-S: Closed

Call Us

Toll-Free: 1-855-884-3287
Local: 416-368-3287

Follow Us

We're Here To Help!

Foundation BTS

Contact Us

17665 Leslie Street, Suite 38
Newmarket ON
L3Y 3E3
Toll-Free: 1-855-884-3287
Local: 416-368-3287

Follow Us