IT Support in Toronto & York Region for Your Whole Team
Fast, friendly technical support for everyday IT problems. We help Toronto and York Region teams stay productive, connected, and frustration-free.
When technology slows down, your work slows down. We keep your people supported so they can stay focused on their job, not fixing IT issues.
If Your IT Support Is Falling Behind, You Feel It Everywhere
Teams reach out to us when these problems start slowing everyone down:
- Slow response times or no response at all
- Recurring IT issues that never fully get fixed
- Staff spending their own time trying to troubleshoot problems
- Tickets closed without real solutions
- Confusing communication or finger-pointing between vendors
- No visibility into what IT is working on
These issues add up, frustrated staff, lost productivity, and unnecessary downtime. Your team deserves better support.
Why Teams Choose Foundation BTS for IT Support
Organizations across Toronto & York Region choose us because we provide IT support that is fast, friendly, and built for teams who depend on technology every day.
- 😊 Friendly support your staff actually enjoys using
- 👩💻 Real technicians helping your team (not call centers)
- ⚡ Fast response times designed for busy teams
- 💬 Clear communication without technical confusion
- 🌐 Support for office staff, hybrid teams, and field crews
- 🛠️ Fewer recurring issues through root-cause fixes
What Your Organization Gains With Foundation BTS IT Support
Organizations across Toronto and York Region see immediate improvements when their team has fast, friendly, and reliable IT support:
Faster resolutions and fewer interruptions
Your staff gets real help quickly which keeps their work moving without unnecessary downtime.
Happier and less frustrated employees
Support feels friendly, respectful, and human which reduces stress and improves morale.
More productive teams
Your people stop troubleshooting issues themselves and stay focused on meaningful work.
Smoother tools and system performance
Microsoft 365, Teams, Wi-Fi, devices, and daily tools run better with expert support behind them.
Clear communication without jargon
Your staff always understands what is happening and what comes next in the support process.
Leadership visibility into IT issues
You get clarity on recurring problems, risks, and trends which supports smarter planning.
Support that fits office, hybrid, and field teams
Your staff receives the same level of care no matter where they work.
Fewer recurring issues
We solve root causes so ongoing problems stop appearing again and again.
What We Support
Your team gets fast, friendly help for the IT issues that slow them down, so they can stay focused on their work.
Slow Computers & Performance Issues
We improve speed, remove glitches, and help reduce downtime.
Email & Login Problems
Passwords, MFA, account access, email errors, we take care of it.
Software Troubleshooting
Support for Microsoft 365, industry apps, and line-of-business systems.
Printer & Device Issues
Quick help for printers, scanners, smartphones, and tablets.
Network & Connectivity Fixes
If it needs internet, we support it; wired or wireless.
Friendly Helpdesk with Real Technicians
Your staff gets real help from real people, every time.
A Day in the Life of IT Support
Here’s what reliable, responsive IT support looks like for your team on a typical day:
- Staff get fast help for login, email, and device issues
- Real technicians respond quickly with clear next steps
- Most issues are resolved remotely within minutes
- Onsite visits are dispatched when needed
- Systems, backups, and alerts are monitored in the background
- Recurring issues are analyzed and eliminated at the source
- Leadership receives simple updates and recommendations
- Staff spend more time on their work and less time troubleshooting
Who We Support
We specialize in industries where strong IT support keeps teams moving.
Not-For-Profit (NFP) Support
Hybrid teams, volunteers, remote access, and donor confidentiality.
Construction & Engineering Support
Field crews, project site connectivity, and office-to-site communication.
Professional Services Protection
Reliable systems during peak deadlines and secure client data handling.
Our 3-Step Process
Step 2
Get a Tailored IT Support Plan
We design a support approach based on how your people work.
Step 3
Stay Productive & Protected
We handle the issues, so your staff can stay focused.
Real Stories From Clients Like You
Organizations across Toronto and York Region trust Foundation BTS to protect data, restore systems, and keep critical work on track. Here is what that looks like in real scenarios:
Nonprofit Cybersecurity
A Toronto nonprofit faced repeated phishing attacks. We implemented MFA, endpoint protection, and 24/7 monitoring, reducing incidents by 90 percent in 60 days.
Read the full case study →
Construction Firm Disaster Recovery
After a workplace fire destroyed critical systems, we rebuilt the environment, recovered files, and had the team operational within hours, avoiding major project delays.
Read the full case study →Common Questions About Our IT Support Services
We support slow computers, email/login problems, software troubleshooting, Wi-Fi/network issues, printer/device problems, Microsoft 365, and more. If your team uses it to work, we support it.
Most requests receive a fast response from a real technician. No phone trees or long wait times — your staff gets help as soon as they reach out.
Yes. Whether your staff works in an office, from home, or on job sites, we provide full support for devices, accounts, connectivity, and Microsoft 365 tools.
Both. Some clients rely on us entirely, while others have an internal IT staff member and use us for additional support, escalations, or strategy.
We provide both. Most issues are fixed remotely for speed and convenience, but onsite support is available when needed.
Yes. As an MSSP, cybersecurity is built into everything we do. If your organization needs advanced protection, we offer a full Cybersecurity service as well.
We review your systems, document your environment, meet your team, ensure security basics are in place, and take over support — usually within days.
Service Area
Serving Toronto, Newmarket, Aurora & the GTA
We provide business IT Support across:
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Toronto
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York Region
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Newmarket
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Aurora
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Vaughan
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Richmond Hill
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Markham
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The GTA
Whether your staff works in an office, on job sites, or remotely, we support your entire team wherever they are.
Need More Support?
Ready for IT Support That Actually Helps?
Let’s give your team fast, friendly support that keeps them productive and frustration-free.