Managed IT Services for Toronto & York Region
IT built for organizations that rely on technology to deliver their mission, projects, and client work.
Slow systems, recurring issues, and constant interruptions drain productivity and frustrate staff.
Our Managed IT Services keep your technology stable, your team supported, and your business moving forward.
If Your IT Is Holding You Back, You Feel It Everywhere
Teams reach out to us when issues like these start piling up:
- Slow computers and aging systems
- Repeated login or email failures
- Frequent Wi-Fi or network problems
- Support requests that take too long
- Staff wasting hours troubleshooting their own issues instead of getting help from our IT Support team
- A growing list of problems no one has time to manage, many of which relate to security gaps covered through our Cybersecurity Protection services
The impact adds up quickly: missed deadlines, stressed staff, and leadership left guessing where the risks are.
Your team deserves better. These challenges are fixable with the right Managed IT partner.
Who Managed IT Is For
Managed IT makes the biggest impact for organizations that:
- Depend on technology to deliver work
- Have staff in offices, field locations, or remote roles
- Have outgrown a one-person IT setup
- Need predictable monthly IT costs
- Want IT, support, and strategy under one partner, including guidance aligned with Compliance & Risk requirements.
- Are tired of recurring issues and slow responses
If this sounds familiar, Managed IT will make an immediate positive impact.
Why Choose Foundation BTS Over Other IT Providers
There are many IT companies in the GTA. Here is what sets Foundation BTS apart:
Cybersecurity is built in
Many MSPs add security later. We include essential protections in every plan from day one.
Built for technology-reliant teams
We support cloud connectivity, remote access, and multi-location operations through our Cloud & Network Solutions.
Real technicians
No call centers or scripts. Your team gets fast support from real experts.
Strategic guidance
We plan ahead so you avoid problems instead of reacting to them. Our long-term planning aligns with Compliance & Risk expectations.
Long-term partnership
Most clients stay with us for years because we support their team like our own.
Proactive, prevention-first IT
We fix issues at the source, reduce recurring problems, and stabilize your systems long-term.
What Your Organization Gains With Managed IT
Organizations across Toronto & York Region see measurable improvements:
- Fewer disruptions
Systems stay updated, monitored, and stable so your team can focus. - A stronger cybersecurity posture
Built-in protections reduce risk and keep your data secure. - Faster resolutions and happier staff
Real technicians respond quickly with clear solutions. - Clear planning instead of reactive spending
Predictable costs and long-term strategy replace surprise invoices. - Better performance across tools and systems
Microsoft 365, Teams, SharePoint, and cloud tools perform better with our Microsoft 365 Support services. - More time for mission, projects, and clients
With IT handled, leadership and staff stay focused on priorities.
What Managed IT Services Actually Includes
Myths vs Reality
Myth 1
IT only fixes issues when they break.
Reality
Good IT prevents most issues before staff ever feel them.
Myth 2
Helpdesk is the whole service.
Reality
Monitoring, maintenance, updates, security, and planning are all included.
Myth 3
Cybersecurity is separate.
Reality
Core protections are included in every Managed IT plan.
Myth 4
Only big organizations need Managed IT.
Reality
Smaller teams are often the most targeted by attackers.
Myth 5
IT should just “fix issues.”
Reality
True IT reduces downtime, strengthens security, and supports growth.
Myth 6
All IT providers offer the same services.
Reality
Service quality varies widely. Proactive providers prevent issues before they happen.
OUR MANAGED IT SERVICE STACK
Here’s everything included when Foundations BTS manages your IT day-to-day.
What IT Support Looks Like Day to Day
A Clear Picture of How We Support Your Team
When Someone on Your Team Needs Help
- They call, email, or open a ticket - whichever is easiest.
- A real technician responds quickly with clear next steps.
- Most issues are resolved by our IT Support specialists.
What We Do Behind the Scenes
- 24/7 monitoring of systems, backups, and key security alerts.
- Regular patching and updates to reduce risk and downtime.
- We track recurring issues so we can fix root causes, not just symptoms.
Leadership Updates
- Clear updates on tickets, trends, and potential risks.
- Plain-language explanations your board or management can understand.
- Proactive recommendations instead of surprises and emergencies.
What It Feels Like for Your Staff
- They know exactly who to contact when something goes wrong.
- They get friendly, respectful support - even for “small” issues.
- They spend less time fighting with technology and more time on their work.
Real Results From Organizations Like Yours
See how organizations across Toronto & York Region resolved their biggest IT and cybersecurity challenges with Foundation BTS.
From nonprofits protecting donor data, to construction teams recovering after disasters, to professional firms reducing downtime – these real examples show what’s possible with the right IT partner.
Faith-Based Nonprofit Strengthens Cybersecurity
A Toronto nonprofit faced repeated phishing attacks and growing cybersecurity risks. We implemented MFA, endpoint protection, and 24/7 monitoring -reducing incidents by 90% in 60 days.
Read the Full Case Study →Construction Firm Recovers After Fire Damage
After a workplace fire destroyed critical systems, we rebuilt their IT environment, recovered essential files, and had their team operational again within hours - preventing major project delays.
Read the Full Case Study →
Industries We Support
We focus on organizations where reliable technology, strong security, and fast support matter most.
We focus on organizations where reliable technology, strong security, and fast support matter most.
Not-For-Profit (NFP) Support
-
Protect donor & member data
-
Support hybrid staff & volunteers
-
Improve collaboration with M365
-
Predictable monthly pricing
Construction & Engineering Support
- Keep job sites connected
-
Secure project files & drawings
-
Fast support during deadlines
-
Reliable remote access
Professional Services
-
Protect sensitive client data
-
Ensure uptime during deadlines
-
Optimize Microsoft 365 workflows
-
Reduce risk exposure
Reliable remote access and hybrid support are provided through our Cloud & Network Solutions.
Three Simple Steps to Reliable, Secure IT
Getting reliable, secure IT shouldn’t be complicated.
Our process is simple, clear, and designed to get your team protected and productive as quickly as possible.
Book a Consultation
Tell us about your organization, your staff, and your biggest challenges.
Get Your IT & Cyber Plan
A customized plan built for your industry, workflow, and budget.
Stay Protected & Productive
We handle your IT. Your staff stays focused. Your systems stay stable.
Frequently Asked Questions About Our Managed IT Services
Discover answers to common queries about our comprehensive IT and cybersecurity solutions, designed to keep your organization secure and efficient.
What types of organizations does Foundation BTS support?
We specialize in supporting Not-For-Profit, Construction, Engineering, and Professional Services teams across Toronto & York Region. If your staff depends on technology to stay productive and secure, we can help.
Do you replace an in-house IT person or work alongside them?
Both.
Some clients rely on us as their full IT department. Others keep internal IT and we handle monitoring, security, escalations, or specialized support. We’re flexible.
How does onboarding work if we decide to move forward?
We begin with a full IT assessment, document your environment, stabilize any urgent issues, and then set up monitoring, security, backups, and user support. Most organizations are fully onboarded within 30–45 days.
How do you price your managed IT services?
Pricing is based on the number of users, devices, and the complexity of your environment. Every plan includes helpdesk, monitoring, maintenance, and built-in security essentials.
Do you provide after-hours or emergency support?
Yes. We provide after-hours support for critical issues and have 24/7 monitoring for urgent security or system alerts.
What Businesses Say About Working With Foundation BTS
Unedited reviews collected through CrewHu and Google. Actual experiences from teams we support every day.
Client Reviews on CrewHu
Verified comments from active clients
5-Star Reviews on Google
From owners and managers across the GTA
Service Area
Managed IT Services in Toronto, York Region & the GTA
Foundation BTS supports teams across:
Toronto • Newmarket • Aurora • Markham • Vaughan • Richmond Hill • King City • Stouffville • York Region • The GTA
Office teams, field crews, remote workers, and multi-location organizations.
Ready for IT That Just Works?
Let’s reduce downtime, resolve recurring issues, and support your staff with reliable Managed IT Services.
Whether you’re in Toronto, York Region, or anywhere in the GTA, our team is ready to help you reduce downtime, strengthen your cybersecurity, and eliminate IT frustrations for good.
Here’s how to get started:
👉 Book a Consultation
We’ll learn about your challenges and build a clear IT & cybersecurity plan tailored to your organization.
👉 Get Your FREE IT & Cybersecurity Guide
A simple, practical resource to help you understand what strong IT should look like.