Managed IT Services for Toronto & York Region
Reduce downtime, eliminate day-to-day tech headaches, and support your team with fast, friendly IT – from a local partner serving Toronto & York Region for 14+ years.
Whether your staff works in the office, in the field, or remotely, we keep your technology stable, connected, and productive.
Why Organizations Across the GTA Trust Us
For more than 14 years, organizations across York Region and the Greater Toronto Area have relied on us for secure, reliable, stress-free IT.
When you choose Foundation BTS for Managed IT, you’re not just getting someone to “fix computers” – you’re getting a long-term partner focused on keeping your organization productive, secure, and supported.
Fast, Friendly Support
Fast, Friendly Support
Real technicians who respond quickly and speak in plain language — no confusing tech talk.
24/7 Cybersecurity Protection
24/7 Cybersecurity Protection
Round-the-clock monitoring, threat detection, and response from a trusted MSSP.
Clear Communication
Clear Communication
Simple updates, transparent next steps, and zero jargon — your team always knows what's happening.
Predictable Pricing
Predictable Monthly Pricing
One flat monthly rate for complete IT care — no surprises, ever.
Industry Expertise
Deep Industry Expertise
Experience supporting Not-For-Profit, Construction, Engineering, and Professional Services.
Local Long-Term Partner
Local, Long-Term Partnership
We’re committed to keeping your organization secure, stable, and productive — every single day.
What Managed IT Services Actually Includes
Many organizations think “Managed IT” just means fixing computers. Here’s what it really means when it’s done properly.
Myths
- IT support only fixes things when they break
- Helpdesk is the only part of Managed IT
- Cybersecurity is separate from IT
- Only big companies need proactive IT
- IT teams should “just fix issues”
Reality
- Good IT prevents problems before your team feels them
- Managed IT includes monitoring, maintenance, updates & planning
- Essential security protections are built into every plan
- Small organizations are often the most targeted by attackers
- True IT support reduces downtime and future issues
Our Managed IT Services
IT support designed to keep your team productive, your systems stable, and your organization running smoothly.
Managed IT & Proactive Monitoring
We keep your systems healthy behind the scenes so your staff can stay focused.
What’s included:
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System monitoring
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Patch & update management
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Server & network management
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Performance optimization
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Device management
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Root-cause analysis
Helpdesk & End-User Support
Fast, friendly support your staff will actually like using.
We resolve:
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Slow computers
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Email & login issues
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Wi-Fi & network problems
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Printer/device errors
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Software troubleshooting
Your team gets:
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Clear answers
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Real technicians
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Quick resolutions
Microsoft 365 Management
From setup to security to training, we help your team get the most from Microsoft 365.
We handle:
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Secure email
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Teams collaboration
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SharePoint file sharing
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Access controls
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M365 onboarding & migration
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Best-practice training
Cloud & Network Solutions
Stable, secure systems that keep your people connected anywhere they work.
Solutions include:
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Cloud migrations
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Secure remote access
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Wi-Fi & network optimization
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Multi-location connectivity
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Server & infrastructure management
Backup & Business Continuity
Your data stays protected — even during hardware failures, mistakes, or emergencies.
What you get:
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Backup monitoring
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Disaster recovery readiness
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File & system protection
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Retention & restoration support
Included Security Essentials
Every Managed IT client gets core security essentials
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MFA setup & enforcement
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Endpoint protection
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Email protection
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Patch management
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Backup oversight
For organizations that need advanced cybersecurity (SOC, MDR, compliance, training), we also offer a dedicated Cybersecurity service.
What IT Support Looks Like Day to Day
Most teams don’t need more IT jargon, they want to know what actually happens when someone needs help. Here’s what working with Foundation BTS looks like day to day for your staff and leadership.
When Someone on Your Team Needs Help
- They call, email, or open a ticket - whichever is easiest.
- A real technician responds quickly with clear next steps.
- Most issues are resolved remotely; onsite support is scheduled when needed.
What We Do Behind the Scenes
- 24/7 monitoring of systems, backups, and key security alerts.
- Regular patching and updates to reduce risk and downtime.
- We track recurring issues so we can fix root causes, not just symptoms.
How Leadership Stays Informed
- Clear updates on tickets, trends, and potential risks.
- Plain-language explanations your board or management can understand.
- Proactive recommendations instead of surprises and emergencies.
What It Feels Like for Your Staff
- They know exactly who to contact when something goes wrong.
- They get friendly, respectful support - even for “small” issues.
- They spend less time fighting with technology and more time on their work.
Real Stories From Clients Like You
See how organizations across Toronto & York Region resolved their biggest IT and cybersecurity challenges with Foundation BTS.
From nonprofits protecting donor data, to construction teams recovering after disasters, to professional firms reducing downtime – these real examples show what’s possible with the right IT partner.
Faith-Based Nonprofit Strengthens Cybersecurity
A Toronto nonprofit faced repeated phishing attacks and growing cybersecurity risks. We implemented MFA, endpoint protection, and 24/7 monitoring -reducing incidents by 90% in 60 days.
Read the Full Case Study →Construction Firm Recovers After Fire Damage
After a workplace fire destroyed critical systems, we rebuilt their IT environment, recovered essential files, and had their team operational again within hours - preventing major project delays.
Read the Full Case Study →
Industries We Support
We focus on organizations where reliable technology, strong security, and fast support matter most.
Not-For-Profit (NFP) Support
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Protect donor & member data
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Support hybrid staff & volunteers
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Improve collaboration with M365
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Predictable monthly pricing
Construction & Engineering Support
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Keep job sites connected
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Secure project files & drawings
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Fast support during deadlines
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Reliable remote access
Professional Services
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Protect sensitive client data
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Ensure uptime during deadlines
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Optimize Microsoft 365 workflows
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Reduce risk exposure
Three Simple Steps to Reliable, Secure IT
Getting reliable, secure IT shouldn’t be complicated.
Our process is simple, clear, and designed to get your team protected and productive as quickly as possible.
Book a Consultation
Tell us about your organization, your staff, and your biggest challenges.
Get Your IT & Cyber Plan
A customized plan built for your industry, workflow, and budget.
Stay Protected & Productive
We handle your IT. Your staff stays focused. Your systems stay stable.
Frequently Asked Questions About Our Managed IT Services
Discover answers to common queries about our comprehensive IT and cybersecurity solutions, designed to keep your organization secure and efficient.
What types of organizations does Foundation BTS support?
We specialize in supporting Not-For-Profit, Construction, Engineering, and Professional Services teams across Toronto & York Region. If your staff depends on technology to stay productive and secure, we can help.
Do you replace an in-house IT person or work alongside them?
Both.
Some clients rely on us as their full IT department. Others keep internal IT and we handle monitoring, security, escalations, or specialized support. We’re flexible.
How does onboarding work if we decide to move forward?
We begin with a full IT assessment, document your environment, stabilize any urgent issues, and then set up monitoring, security, backups, and user support. Most organizations are fully onboarded within 30–45 days.
How do you price your managed IT services?
Pricing is based on the number of users, devices, and the complexity of your environment. Every plan includes helpdesk, monitoring, maintenance, and built-in security essentials.
Do you provide after-hours or emergency support?
Yes. We provide after-hours support for critical issues and have 24/7 monitoring for urgent security or system alerts.
What Businesses Say About Working With Foundation BTS
Unedited reviews collected through CrewHu and Google. Actual experiences from teams we support every day.
Client Reviews on CrewHu
Verified comments from active clients
5-Star Reviews on Google
From owners and managers across the GTA
Service Area
Managed IT Services in Toronto, York Region & the GTA
Foundation BTS supports teams across:
Toronto • Newmarket • Aurora • Markham • Vaughan • Richmond Hill • King City • Stouffville • York Region • The GTA
Office teams • Field crews • Remote workers • Multi-location organizations
Ready for IT That Just Works?
Let’s protect your data, support your team, and give your organization the reliable, secure technology it needs to thrive.
Whether you’re in Toronto, York Region, or anywhere in the GTA, our team is ready to help you reduce downtime, strengthen your cybersecurity, and eliminate IT frustrations for good.
Here’s how to get started:
👉 Book a Consultation
We’ll learn about your challenges and build a clear IT & cybersecurity plan tailored to your organization.
👉 Get Your FREE IT & Cybersecurity Guide
A simple, practical resource to help you understand what strong IT should look like.