Cybersecurity-First MSSP for Toronto & York Region

Cybersecurity & Managed IT Support for Toronto & York Region

Reduce downtime, strengthen security, and keep your team productive with integrated IT and cybersecurity.

Trusted by Not-For-Profit, Construction, Engineering, and Professional Services teams across the GTA.

  • 14+ Years Supporting Organizations Across Toronto & York Region
  • 4.9 Google Rating & Real-Time CrewHu Satisfaction
  • Cybersecurity Built Into Every Managed IT Service
  • Local, Responsive Support from Real Technicians
⭐ 4.9 Google rating • 14+ years serving Toronto & York Region

IT & Cybersecurity for Technology-Reliant Teams

A quick overview of what Foundation BTS does and where we fit best across Toronto & York Region.

Managed IT + Support Cybersecurity built in Microsoft 365 security Toronto & York Region

Where we fit best

Industries we support
  • Not-for-profit organizations
  • Construction & engineering teams
  • Professional services firms
How our clients work
  • Office-based teams
  • Hybrid teams
  • Remote staff
  • Field-based employees & on-site crews

When Technology Gets in the Way of Your Team’s Work

Organizations that rely heavily on technology feel the effects of IT issues immediately. Slow systems, recurring interruptions, and security concerns don’t just create frustration. They disrupt service delivery, project timelines, and productivity.

Common IT and cybersecurity challenges we see across Toronto organizations:

  • Slow or unreliable systems often fixed with Managed IT Services
  • Increasing cybersecurity threats addressed through Cybersecurity Protection
  • Staff needing remote or field support supported by IT Support Services
  • Outdated tools holding teams back
  • Compliance requirements and growing cyber risk concerns
  • Recurring IT issues that never fully get resolved

These issues drain momentum and lead to costly downtime. With Foundation BTS, you get an IT partner who removes those burdens so your team can stay focused on the work that matters.

We see these challenges every week across Toronto & York Region, and they’re fixable with the right IT partner.

We Help Your Team Stay Protected, Productive & Stress-Free

For over 14 years, Foundation BTS has helped teams across Toronto & York Region reduce friction, strengthen security, and get real productivity from their IT investments.

We’re a cybersecurity-first MSSP that combines IT, security, and support into one accountable service.

Instead of juggling vendors or managing IT in-house, you get one trusted partner for uptime, security, day-to-day support, and long-term planning. Learn how our Managed IT Services keep Toronto organizations productive and protected.

  • Uptime & reliability
  • Strong cybersecurity protection
  • Responsive day-to-day support
  • Clear long-term IT planning

This allows your staff to stay focused on the work that matters most.

Organizations across Toronto, York Region, and the GTA consistently rate us highly for reliability, responsiveness, and client experience.

Live client satisfaction (CrewHu):

IT consultant from Foundation BTS meeting with Toronto clients about cybersecurity and IT support

Our Core IT & Cybersecurity Services

Reliable IT services in Toronto & York Region to keep your team productive, your data protected, and your organization running smoothly.

Proactive maintenance, 24/7 monitoring, and fast support to reduce downtime and keep systems stable, so your technology just works.

Includes:

  • 24/7 monitoring & updates
  • Network & device management
  • Responsive helpdesk support
  • Ongoing IT strategy & planning
See how it works →

Always-on threat monitoring, identity protection, and advanced security controls to safeguard your staff and sensitive data.

We secure:

  • Donor & client information
  • Project files & sensitive documents
  • Email systems & endpoints
  • Cloud & on-prem environments
What’s included →

Fast, friendly helpdesk support for everyday issues that keeps your staff productive.

Common issues resolved:

  • Slow computers
  • Login & email issues
  • Wi-Fi & network problems
  • Printer & device errors
  • Software troubleshooting
How support works →

Teams, SharePoint, OneDrive, and Outlook configured to be secure, organized, and easy to use.

We improve:

  • Teams communication
  • Secure file access
  • Email & permission management
  • Workflows & collaboration
See how it’s set up →

Stable Wi-Fi and strong connectivity with secure access to cloud applications for office, remote, and field teams.

Solutions include:

  • Cloud migrations
  • Wi-Fi & network optimization
  • Secure remote access
  • Server & infrastructure management
See our approach →

Practical guidance to reduce risk, improve audit readiness, and demonstrate due diligence without unnecessary complexity.

We help you:

  • Reduce cyber risk
  • Strengthen security policies
  • Improve audit readiness
  • Protect regulated or sensitive data
  • Demonstrate due diligence
See how we reduce risk →

Everyday IT Risks Most Teams Don’t See

Even well-run organizations face hidden IT and cybersecurity risks that rarely show up until something breaks. These are the gaps attackers look for first.

🔑

Are your passwords putting you at risk?

Flip to reveal what reused passwords expose → Tap to reveal →

Password Reuse

Reused passwords across tools allow a single breach to expose multiple systems and accounts.

👤

Do former staff still have access?

Flip to uncover the hidden access risk → Tap to reveal →

Old User Accounts

Inactive employee accounts often remain active and are frequently targeted by attackers.

📧

Is your email properly protected?

Flip to see how email attacks really start → Tap to reveal →

No MFA on Shared Inboxes

Shared inboxes without multi-factor authentication are common phishing and takeover targets.

💾

Are files protected and recoverable?

Flip to understand what reliable recovery really means → Tap to reveal →

No Backup or Organization

Poor backup practices and disorganized storage make recovery slow or impossible.

These risks are common, quiet, and fixable. With proactive IT and cybersecurity support, they’re handled before they become downtime or incidents.

What IT Support Looks Like Day to Day

Your organization depends on technology to work smoothly. Here’s what daily support looks like with Foundation BTS, backed by responsive IT Support Services that keep your staff productive.

  • Your staff gets help fast: they call, email, or open a ticket and a real technician responds quickly.
  • Most issues are fixed remotely: onsite support is dispatched only when needed.
  • We monitor in the background: systems, backups, and security alerts are watched 24/7.
  • Recurring problems get eliminated: we fix root causes, not just symptoms.
  • Leadership stays informed: clear updates, simple reports, and proactive recommendations.
  • Your team feels supported: friendly help, no jargon, less time lost fighting technology.

Everyday IT Risks Most Teams Don’t See

Even well run organizations face everyday IT and security risks that quietly increase downtime and exposure. Most of these issues are easy to fix with the right cybersecurity support.

Are your passwords putting you at risk?

Password Reuse

Reused passwords across tools allow a single breach to expose multiple systems.

Do former staff still have access?

Old User Accounts

Inactive user accounts often remain active and are frequently targeted by attackers.

Is your email protected?

No MFA on Shared Inboxes

Shared inboxes without multi factor authentication are common phishing targets.

Are files stored securely?

No Backup or Organization

Poor backup practices and disorganized storage make recovery slow or impossible.

With a cybersecurity first MSP, these risks are handled proactively before they become incidents.

What IT Support Looks Like Day to Day

Here is what everyday IT support looks like with Foundation BTS. Responsive, proactive, and focused on reducing interruptions.

  • Staff receive fast help from real technicians, not call centers
  • Most issues are resolved remotely, with onsite support when required
  • Systems, backups, and security alerts are monitored around the clock
  • Recurring problems are identified and fixed at the root cause
  • Leadership receives clear updates and proactive recommendations

Real Stories From Clients Across Toronto & York Region

Technology-reliant organizations trust Foundation BTS to protect data, restore systems, and keep critical work on track. Here’s what that looks like in real scenarios.

Nonprofit Cybersecurity

A Toronto nonprofit faced repeated phishing attacks and growing cybersecurity risks. We implemented MFA, endpoint protection, and 24/7 monitoring, reducing incidents by 90% in 60 days.

Read the full case study →

Construction Firm Disaster Recovery

After a workplace fire destroyed critical systems, we rebuilt the IT environment, recovered essential files, and had the team operational again within hours, preventing major project delays.

Read the full case study →

Industries We Support in Toronto & York Region

We support organizations where technology downtime impacts mission delivery, project timelines, and client satisfaction.

🏛️ Not-For-Profit (NFP) Support

Organizations serving communities rely on technology that is secure, reliable, and easy for staff and volunteers to use.

  • Protect donor and member information
  • Support staff, volunteers, and hybrid teams
  • Strengthen cybersecurity controls
  • Improve collaboration with Microsoft 365
  • Predictable monthly pricing

🏗️ Construction & Engineering

Teams need dependable connectivity and secure access to drawings and project files, whether in the office, on site, or in the field.

  • Connect field crews and office teams
  • Protect drawings and sensitive documents
  • Fast support during deadlines
  • Secure Wi-Fi and remote access on job sites
  • Reduce downtime that delays projects

💼 Professional Services

Professional services firms depend on secure systems, uninterrupted uptime, and smooth collaboration to deliver client work on time.

  • Protect sensitive client information
  • Ensure system stability during deadlines
  • Fast support for everyday issues
  • Improve productivity with Microsoft 365
  • Reduce cyber risk and compliance exposure

Not sure if you fit? Book a consultation and we will give you an honest answer.

Your Path to Reliable, Secure IT

1. Book a Consultation

Tell us about your organization, your team, and the challenges you’re facing.

2. Get Your IT & Cyber Plan

We design a solution tailored to your industry, your budget, and the way your team works.

3. Stay Protected & Productive

We manage your IT so your team can focus on your mission, projects, or clients.

Free guide for organizations across Toronto & York Region

Your Employees’ Credentials Might Be Your Biggest Cyber Risk

Discover 9 hidden ways hackers break in and how to stop them.

  • Spot everyday risks in the tools you already use
  • See what attackers look for so you can block them
  • Learn the simple fixes IT management should cover

A simple, practical guide your whole team can use. No jargon. No fluff. No spam. Just practical tips that reduce risk.

Get the FREE Guide

Enter your details to receive the download.

By submitting, you agree to receive the guide and occasional cybersecurity updates. You can unsubscribe anytime.

Real feedback from technology-reliant teams across the GTA

What Businesses Say About Working With Foundation BTS

Unedited reviews collected through CrewHu and Google, based on real experiences from teams we support every day.

Client Reviews on CrewHu

Verified comments from active clients

5-Star Reviews From Organizations Across the GTA

Recent reviews from Google

Foundation BTS place picture
4.9
Based on 31 reviews
powered by Google
Todd Clifford profile pictureTodd Clifford
17:21 14 Mar 24
Foundations is helping to roadmap a plan to protect me and my business from the ever changing landscape of cyber security. I find the team helpful and have used them for the last 1 1/2 years.
ACYR Outreach profile pictureACYR Outreach
20:02 08 Mar 24
They provide efficient services to us at CAYR Community Connections. Always following up, looking out for our best interests and working with us to make sure we have what we need.
Denise Leung profile pictureDenise Leung
20:53 06 Mar 24
We were previously with another IT company, and recently switched. FBTS has been great in comparison and Jake is amazing! He is always available to provide innovative solutions to our IT problems.
Mitchell Cheung profile pictureMitchell Cheung
20:40 06 Mar 24
Paul and his team are great. We started small with a few things which require their management, and eventually rolled out all our IT management to them. Always helpful, and always honest. Can't ask for more.
Debbie Breuls profile pictureDebbie Breuls
20:15 06 Mar 24
Working with Paul and his team at Foundation BTS has been excellent. They are very responsive and knowledgeable and quick to help.
Audrey Jessome profile pictureAudrey Jessome
20:13 06 Mar 24
Foundation BTS are very wonderful and helpful and are very quick to respond. I would definitely recommend this support choice. Keep up your wonderful work, thank you.
Connie Santos profile pictureConnie Santos
20:56 13 Feb 24
Foundation BTS went above and beyond to seamlessly merge our company email platform from GSuite to M365 - we honestly wouldn't have been able to do it without their expertise!

Questions we hear all the time

Common Questions About Our IT & Cybersecurity Services

Clear answers for Toronto & York Region organizations evaluating managed IT and cybersecurity support.

What makes Foundation BTS different from other IT companies?

Most IT providers focus on fixing problems after something breaks. We’re a cybersecurity-first MSSP, which means security is built into everything we do, from helpdesk support to system design. That reduces risk, prevents incidents, and helps small issues stay small.

This isn’t IT plus security later. It’s secure IT from day one.

What actually happens when something breaks or goes wrong?

You contact us by phone, email, or ticket. A real technician responds quickly, resolves most issues remotely, and dispatches onsite support when needed. We also track recurring issues and fix root causes to reduce repeat interruptions.

Do you support hybrid or remote teams?

Yes. We support office, remote, and field teams with secure access, device management, Microsoft 365 configuration, and security controls like MFA, endpoint protection, and monitoring.

Can you help us move to cloud-based solutions without disrupting our business?

Yes. We plan migrations around your workflows, reduce downtime with staged rollouts, and ensure security and permissions are set correctly. We also provide training and post-migration support so your team stays productive.

What types of organizations do you work best with?

We’re best for technology-reliant organizations that need reliable uptime, responsive support, and cybersecurity built-in. Many of our clients are not-for-profits, construction and engineering teams, and professional services firms across the GTA.

Do you provide both IT support and cybersecurity, or are those separate services?

We provide both. Our approach combines managed IT, day-to-day support, and cybersecurity protections into one accountable service, so you don’t have to coordinate multiple vendors.

Ready to Work With an IT Partner You Can Rely On?

Get proactive IT support, built-in cybersecurity, and a team that understands your business - so technology stops getting in the way.

Talk With an IT & Security Expert No pressure. Just a clear conversation about your IT and security needs.