Microsoft 365 Support in Toronto & York Region
Better communication, secure email, and smoother file sharing for your whole team.
We help Toronto and York Region organizations get more value from Microsoft 365, without the daily frustrations.
When Microsoft 365 Isn’t Set Up Properly, Your Team Feels It Every Day
M365 is powerful, but when it's misconfigured, small issues turn into daily roadblocks.
- Files stored inconsistently or hard to locate
- SharePoint or OneDrive sync failures
- Staff unsure where to save documents
- Permissions that are too open or too restrictive
- Disorganized Teams channels
- MFA, login, or email access problems
- Missing files or accidental overwrites
- Remote staff creating new risks without realizing it
These issues slow work, drain time, and create preventable security gaps, but all of them are fixable.
Why Organizations Choose Foundation BTS for Microsoft 365 Support
For over 14 years, organizations across Toronto & York Region have trusted us to secure, streamline, and support their Microsoft 365 environments. We help your team get the most from the tools they depend on every day.
Deep M365 Expertise
Teams, SharePoint, OneDrive, Outlook, we ensure everything works together smoothly and securely.
Security Built In
MFA, permission controls, email protection, and compliance practices are part of every setup.
Clear, Organized File Structure
We create structured, intuitive SharePoint libraries so your staff always know where files live.
Fewer Sync & Version Issues
We eliminate the OneDrive and SharePoint conflicts that slow your team down.
Smoother Onboarding & Offboarding
Accounts, access, permissions, and licensing handled correctly, every time.
User Training & Friendly Support
Your staff get patient, clear guidance, without jargon or frustration.
What Your Organization Gains With Better Microsoft 365 Support
When Microsoft 365 is optimized, your team moves faster and stays better aligned.
- Consistent collaboration across Teams, SharePoint & OneDrive
- Fewer sync issues and version conflicts
- Stronger email and identity security
- Better organization across files, teams, and departments
- Happier, more productive staff
- Better support for hybrid & remote workers
- Consistent onboarding & offboarding for every user
- Clear visibility into usage, storage, and security risks
These improvements free your team to focus on real work, not troubleshooting tools.
What We Support in Microsoft 365
Your people rely on Microsoft 365 every day. We make sure it all works, securely and efficiently.
Teams Communication & Setup
We help your staff use Teams properly for chat, calls, meetings, and collaboration.
SharePoint File Sharing
Organized, secure, and easy-to-use team file libraries with clear permission controls.
Secure Email & MFA Management
Protect your inboxes from phishing, spam, and unauthorized access.
OneDrive Setup & Sync Fixes
Stop sync errors and file version problems so your team stays productive.
Licensing & User Management
We handle provisioning, access, permission levels, and compliance best practices.
Automation & Workflows
Improve efficiency with automated approvals, file routing, and custom workflows.
A Day in the Life With Microsoft 365 Support
Here’s what your team experiences when Microsoft 365 is properly managed:
- Email, calendar, and login issues are resolved fast
- Teams chat, calling, and meeting problems get fixed quickly
- SharePoint or OneDrive sync issues are cleared up before they slow work down
- Missing files, version conflicts, or sharing mistakes are corrected with real help
- Permissions and access are kept secure and aligned as roles change
- New staff get set up properly on day one
- Former staff lose access immediately, reducing risk
- Your leadership gets visibility into storage, usage, and risks
With the right support, Microsoft 365 becomes a reliable, secure backbone for your organization.
Who We Support
We focus on organizations where Microsoft 365 drives daily operations:
Not-For-Profit (NFP) Support
Collaboration tools, remote access, volunteer onboarding.
Construction & Engineering Support
Mobile Teams use, document-sharing, project files.
Professional Services Protection
Email security, calendars, file management, client data protection.
Here’s how we make it easy:
Step 1
Book a Consultation
Tell us how your team uses Microsoft 365 today.
Step 2
Get a Tailored M365 Plan
We set up security, storage, collaboration, and workflows around how your staff works.
Step 3
Stay Secure & Productive
We support your team and keep your Microsoft 365 environment optimized.
Real Stories From Clients Like You
See how organizations across Toronto & York Region solved similar challenges.
Microsoft 365 Support FAQs
Explore answers to common questions about our comprehensive Microsoft 365 support services.
What Microsoft 365 apps do you support?
We provide support for the entire Microsoft 365 suite, including Teams, SharePoint, Outlook, OneDrive, Exchange Online, and more.
Can you help with sync issues or missing files?
Absolutely. We resolve OneDrive and SharePoint sync issues, address file version conflicts, and recover missing files efficiently.
Do you offer onboarding and offboarding services?
Yes, we ensure seamless onboarding and offboarding processes to manage access and permissions effectively.
Can you assist with organizing SharePoint and Teams?
We design structured, secure environments for SharePoint and Teams to enhance collaboration and file management.
Do you support hybrid and remote teams?
Our services ensure that Teams, email, and file access remain consistent and secure for all users, regardless of location.
How do you secure our Microsoft 365 environment?
We implement advanced security measures, including MFA, identity protection, and compliance practices, to safeguard your data.
Do you assist with Microsoft 365 migrations?
Yes, we handle migrations of emails, files, and workflows to Microsoft 365 with minimal disruption and data integrity assurance.
Can you work alongside our existing IT provider?
We offer flexible collaboration options, either fully managing your Microsoft 365 or supporting your current IT team.
Do you provide training for Microsoft 365 apps?
We offer comprehensive training sessions to help your team effectively use Microsoft 365 tools and features.
Service Area
Serving Toronto, Newmarket, Aurora & the GTA
Serving Toronto, Newmarket, Aurora & the GTA
We provide Microsoft 365 support across:
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Toronto
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York Region
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Newmarket
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Aurora
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Richmond Hill
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Vaughan
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Markham
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The GTA
Wherever your team works – office, remote, or hybrid – we support them.
Ready for Better Microsoft 365 Support?
Let’s help your team collaborate securely and get more from the tools they use every day.