Microsoft 365 Support in Toronto & York Region
Better communication, secure email, and smoother file sharing for your whole team.
We help Toronto and York Region organizations get more value from Microsoft 365, without the daily frustrations.
Microsoft 365 Support for Toronto & York Region Teams
Foundation BTS helps organizations set up, secure, and manage Microsoft 365 so Teams, SharePoint, OneDrive, and Outlook work reliably for staff.
What we support
- Teams: channels, meetings, guest access, and permissions
- SharePoint: site structure, file organization, access controls
- OneDrive: sync issues, sharing, storage, and recovery
- Outlook: email delivery, spam protection, shared inbox security
- Security: MFA, Conditional Access, and account protection
- Governance: policies that reduce risk and confusion
If you need broader IT coverage, explore Managed IT Services.
Where we fit best
Best for teams that need:
- Reliable file access across office, remote, and field staff
- Clean permissions and fewer “who can see this” issues
- Stronger identity security and protection from account takeover
- Fewer daily problems with syncing, sharing, and email
Related services
When Microsoft 365 Isn’t Set Up Properly, Your Team Feels It Every Day
M365 is powerful, but when it's misconfigured, small issues turn into daily roadblocks.
- Files stored inconsistently or hard to locate
- SharePoint or OneDrive sync failures
- Staff unsure where to save documents
- Permissions that are too open or too restrictive
- Disorganized Teams channels
- MFA, login, or email access problems
- Missing files or accidental overwrites
- Remote staff creating new risks without realizing it
These issues slow work, drain time, and create preventable security gaps, but all of them are fixable.
Why Organizations Choose Foundation BTS for Microsoft 365 Support
For over 14 years, organizations across Toronto & York Region have trusted us to secure, streamline, and support their Microsoft 365 environments. We help your team get the most from the tools they depend on every day.
Deep M365 Expertise
Teams, SharePoint, OneDrive, Outlook, we ensure everything works together smoothly and securely.
Security Built In
MFA, permission controls, email protection, and compliance practices are part of every setup.
Clear, Organized File Structure
We create structured, intuitive SharePoint libraries so your staff always know where files live.
Fewer Sync & Version Issues
We eliminate the OneDrive and SharePoint conflicts that slow your team down.
Smoother Onboarding & Offboarding
Accounts, access, permissions, and licensing handled correctly, every time.
User Training & Friendly Support
Your staff get patient, clear guidance, without jargon or frustration.
What Your Organization Gains With Better Microsoft 365 Support
When Microsoft 365 is optimized, your team moves faster and stays better aligned.
- Consistent collaboration across Teams, SharePoint & OneDrive
- Fewer sync issues and version conflicts
- Stronger email and identity security
- Better organization across files, teams, and departments
- Happier, more productive staff
- Better support for hybrid & remote workers
- Consistent onboarding & offboarding for every user
- Clear visibility into usage, storage, and security risks
These improvements free your team to focus on real work, not troubleshooting tools.
What We Support in Microsoft 365
Your team relies on Microsoft 365 every day. We keep Teams, SharePoint, OneDrive, and email organized, secure, and working smoothly.
Teams Communication and Setup
Clean configuration for chat, meetings, channels, and permissions so collaboration stays simple.
Common fixes:
- Channel and team structure
- Guest access and permissions
- Meeting and calling setup
SharePoint File Sharing
Organized libraries with clear access rules so staff can find files fast and share safely.
We improve:
- Site structure and navigation
- Permission groups and access
- Versioning and retention
Secure Email and MFA Management
Protect inboxes from phishing, spam, and unauthorized access with practical security controls.
Security focus:
- MFA setup and enforcement
- Mailbox rules and abuse cleanup
- Email security policies
OneDrive Setup and Sync Fixes
Reduce sync errors and file confusion so your team can work confidently across devices.
We help with:
- Sync stability and performance
- File version conflicts
- Device and account setup
Licensing and User Management
Provisioning, access control, and account cleanup that stays aligned with security and cost.
Includes:
- Onboarding and offboarding
- Role-based access
- License optimization
Automation and Workflows
Reduce manual work with approvals, routing, and simple automations that fit how your team operates.
Examples:
- File and request approvals
- Standardized intake forms
- Notifications and reminders
Want Microsoft 365 to run smoothly for your team?
Book a Consultation
A Day in the Life With Microsoft 365 Support
Here’s what your team experiences when Microsoft 365 is properly managed:
- Email, calendar, and login issues are resolved fast
- Teams chat, calling, and meeting problems get fixed quickly
- SharePoint or OneDrive sync issues are cleared up before they slow work down
- Missing files, version conflicts, or sharing mistakes are corrected with real help
- Permissions and access are kept secure and aligned as roles change
- New staff get set up properly on day one
- Former staff lose access immediately, reducing risk
- Your leadership gets visibility into storage, usage, and risks
With the right support, Microsoft 365 becomes a reliable, secure backbone for your organization.
Who We Support
We focus on organizations where Microsoft 365 drives daily operations.
Not-For-Profit Support
Collaboration tools, secure remote access, and volunteer onboarding that stays organized.
Construction & Engineering
Mobile teams, document sharing, and project files that stay accessible and permissioned.
Professional Services
Email security, calendar reliability, and file management that protects client data.
Here’s how we make Microsoft 365 easy
A simple process that gets your Microsoft 365 configured correctly, secured, and supported for everyday work.
Book a Consultation
Tell us how your team uses Microsoft 365 today and where things feel messy, slow, or risky.
Get a Tailored Microsoft 365 Plan
We map the right setup for security, storage, Teams, permissions, and workflows based on your needs.
Stay Secure and Productive
We keep your Microsoft 365 environment organized, protected, and running smoothly for your whole team.
Real feedback from technology-reliant teams across the GTA
What Businesses Say About Working With Foundation BTS
Unedited reviews collected through CrewHu and Google, based on real experiences from teams we support every day.
Client Reviews on CrewHu
Verified comments from active clients
5-Star Reviews From Organizations Across the GTA
Recent reviews from Google
Frequently asked questions
Microsoft 365 Support FAQs
Explore answers to common questions about our Microsoft 365 support services for Teams, SharePoint, OneDrive, Outlook, and security.
We support the Microsoft 365 suite, including Teams, SharePoint, OneDrive, Outlook, Exchange Online, and related admin and security settings.
Yes. We resolve OneDrive and SharePoint sync issues, address file version conflicts, and help recover or restore missing files when possible.
Yes. We set up new users with the right access and security, and we offboard users by removing access, securing mailboxes, and preserving files as needed.
Yes. We design structured, secure environments with clear permissions, folder standards, and Team and channel layouts so your staff can find files fast.
Yes. We migrate email, files, and collaboration tools to Microsoft 365 with minimal disruption, and we validate access, permissions, and data integrity.
We harden identities, enforce MFA, reduce risky sign-ins, improve email protection, and align settings with your risk level and compliance needs.
Yes. We offer practical guidance and best-practice training so your team uses Teams, SharePoint, and OneDrive correctly and consistently.
Service Area
Serving Toronto, Newmarket, Aurora & the GTA
Serving Toronto, Newmarket, Aurora & the GTA
We provide Microsoft 365 support across:
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Toronto
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York Region
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Newmarket
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Aurora
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Richmond Hill
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Vaughan
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Markham
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The GTA
Wherever your team works – office, remote, or hybrid – we support them.
Microsoft 365 Should Make Work Easier, Not More Complicated
From email and Teams to file sharing and security, the right setup and support can make a real difference. Let’s talk about getting Microsoft 365 working the way your team needs it to.
Talk With a Microsoft 365 ExpertNo pressure. Just a clear conversation about improving your Microsoft 365 experience.