Case Study | Enhancing IT Cohesion After Acquisition
How a Growing Healthcare Organization Standardized IT After an Acquisition
Explore how a prominent healthcare organization streamlined its IT systems after a significant acquisition, ensuring uninterrupted service and fortified cybersecurity measures.
Client Snapshot
- Industry:
- Healthcare
- Location:
- Ontario & Alberta
- Team Size:
- ~80 employees
- Key Challenge:
- Standardizing systems and performance after acquiring another healthcare organization
Following an acquisition, the organization needed consistent systems, improved performance, and reduced security risk across multiple locations.
The Challenge
After acquiring a healthcare organization in Alberta, this Ontario-based company needed to quickly align systems, processes, and staff across locations.
Different IT setups, outdated equipment, and inconsistent workflows created performance issues and increased security risks. Without standardization, growth was becoming harder to manage.
- Inconsistent systems across locations
- Outdated equipment causing slow performance
- Security gaps increasing cyber risk
- Hard to scale operations without standards
The Approach
Foundation BTS was brought in to perform an initial IT analysis across all branch offices as part of their Managed IT Services approach.
This included:
- Reviewing infrastructure at each location
- Identifying outdated hardware and systems
- Assessing performance bottlenecks and security vulnerabilities
- Evaluating risks tied to aging equipment and inconsistent setups
Based on the findings, Foundation BTS delivered a clear plan that included:
- Prioritized upgrade recommendations
- A realistic budget
- A phased deployment timeline based on urgency and risk
The Solution
Foundation BTS worked with the client to modernize and standardize their IT environment across locations.
Key improvements included:
- Upgrading outdated equipment
- Standardizing systems and configurations across all offices
- Addressing performance issues affecting daily work
- Closing security gaps and reducing exposure to cyber threats
- Improving backup reliability
The rollout was planned to minimize disruption and keep staff productive during the transition.
The Results
- Consistent IT environment across Ontario and Alberta locations
- Improved performance for staff using daily systems
- Stronger security posture with reduced vulnerabilities
- Reliable backups and fewer IT-related disruptions
- More focused teams, able to spend time on patients instead of IT issues
Key Takeaway
Growth through acquisition only works when systems, processes, and people are aligned.
By standardizing IT, addressing security risks, and improving performance, this healthcare organization created a more reliable foundation that supports both employees and patient care.
Want Similar Results for Your Organization?
Foundation BTS supports healthcare organizations and growing businesses across Ontario and the GTA with secure, reliable IT environments that scale smoothly through change, growth, and acquisition.
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