Managed IT & Cybersecurity Services for Growing Businesses
Proactive IT support, real cybersecurity protection, and clear accountability for nonprofits, construction firms, and professional services organizations.
IT & Cybersecurity for Organizations That Can’t Afford Downtime
If your team relies on Microsoft 365, cloud applications, remote work, or job-site connectivity, we help you stay secure and productive across Toronto & York Region.
Core Services
- Managed IT Services
- Cybersecurity Protection
- IT Support Services
- Microsoft 365 Support
- Cloud & Network Solutions
- Compliance & Risk Support
Not sure where to start? Most organizations begin with Managed IT Services.
Where we fit best
- Not-for-profit organizations
- Construction & engineering teams
- Professional services firms
- Office-based teams
- Hybrid and remote teams
- Field-based employees and on-site crews
A practical conversation about your IT environment and security risks.
Download the Credential Risk Guide →When Technology Gets in the Way of Your Team’s Work
When your organization relies on Microsoft 365, cloud applications, and connected devices, small IT issues turn into big interruptions fast. Slow systems, recurring outages, and security concerns don’t just create frustration, they delay projects, disrupt service delivery, and pull your team away from the work you’re trying to get done.
Common IT and cybersecurity challenges we see across Toronto & York Region organizations:
- Slow or unreliable systems and recurring downtime (Managed IT Services)
- Rising phishing and ransomware risk (Cybersecurity Protection)
- Remote staff, field teams, and job sites needing reliable support (IT Support Services)
- Microsoft 365 configuration gaps that create security and productivity issues (Microsoft 365 Support)
- Outdated tools and patchwork fixes that never fully solve the root problem
- Compliance requirements and increasing risk exposure (Compliance & Risk Support)
These issues drain momentum and lead to costly downtime. With Foundation BTS, you get an IT partner that proactively removes friction, reduces risk, and keeps your team moving.
If any of this feels familiar, you’re not alone — and it’s fixable with the right plan and the right IT partner.
We Help Your Team Stay Protected, Productive, and Stress Free
For over 14 years, Foundation BTS has helped organizations across Toronto and York Region reduce friction, strengthen security, and get reliable results from their IT investments.
We are a cybersecurity-first managed service provider that combines IT, security, and support into one accountable service.
Instead of juggling vendors or managing IT internally, you work with one trusted partner responsible for uptime, cybersecurity, day to day support, and long term planning. Our Managed IT Services are designed to keep Toronto and York Region organizations productive and protected.
- Consistent uptime and system reliability
- Strong, built in cybersecurity protection
- Responsive day to day IT support
- Clear and practical long term IT planning
This approach allows your staff to stay focused on their work instead of worrying about technology.
Organizations across Toronto, York Region, and the GTA consistently rate us highly for reliability, responsiveness, and overall client experience.
Live client satisfaction through CrewHu:
Our Core IT and Cybersecurity Services
Reliable IT services for Toronto and York Region organizations that need secure systems, responsive support, and technology that works consistently.
Proactive maintenance, continuous monitoring, and responsive support that reduce downtime and keep your systems reliable.
Includes:
- 24 hour monitoring and updates
- Network and device management
- Responsive helpdesk support
- Ongoing IT planning and strategy
Continuous threat monitoring, identity protection, and layered security controls designed to reduce risk across your organization.
We help protect:
- Donor and client information
- Project files and sensitive documents
- Email systems and endpoints
- Cloud and on premises environments
Fast and reliable helpdesk support for everyday technology issues that interrupt productivity.
Common issues resolved:
- Slow computers and system performance
- Login and email access problems
- Wireless and network connectivity issues
- Printer and device errors
- Software troubleshooting
Secure and well organized Microsoft 365 environments that support collaboration without introducing unnecessary risk.
We improve:
- Teams communication and collaboration
- Secure file access and sharing
- Email configuration and permissions
- Workflow and productivity tools
Stable networks and secure cloud access that support office staff, remote employees, and field based teams.
Solutions include:
- Cloud migrations and modernization
- Wireless and network optimization
- Secure remote access solutions
- Server and infrastructure management
Practical guidance that helps reduce risk, improve audit readiness, and support regulatory expectations without unnecessary complexity.
We help you:
- Reduce cyber and operational risk
- Strengthen security policies
- Improve audit readiness
- Protect regulated and sensitive data
- Demonstrate due diligence
Everyday IT Risks Many Teams Miss
Even well run organizations have small gaps that rarely show up until something breaks. These are the weak points attackers and outages take advantage of first.
Are passwords creating an easy way in?
Flip to reveal the risk Tap to reveal
Password reuse
Reused passwords across tools can turn one compromised login into access across email, file storage, and critical systems.
Do former staff still have access?
Flip to reveal the risk Tap to reveal
Old user accounts
Dormant accounts and shared logins often remain active longer than expected, which creates an easy target for takeover attempts.
Is your email protected the way it should be?
Flip to reveal the risk Tap to reveal
Weak access controls
Incomplete multi factor authentication and weak mailbox controls are common entry points for phishing and account takeover.
Could you recover quickly after an incident?
Flip to reveal the risk Tap to reveal
Unverified backups
Backups that are incomplete, untested, or hard to restore from can turn a small issue into extended downtime.
These risks are common and fixable. With proactive IT and cybersecurity support in Toronto and York Region, they get addressed before they become downtime, data loss, or incidents.
What Day to Day IT Support Actually Looks Like
Reliable IT support is not just about fixing problems when something breaks. It is about making sure your staff can work without constant interruptions. Here is what daily support looks like with Foundation BTS and our IT Support Services.
- Your staff gets help quickly. They call, email, or submit a ticket and connect with a real technician who understands their issue.
- Most problems are resolved remotely. Onsite support is coordinated when it is needed, not by default.
- Systems are monitored in the background. We keep an eye on performance, backups, and security alerts throughout the day.
- Recurring issues are addressed at the root. We focus on permanent fixes instead of temporary workarounds.
- Leadership stays informed. You receive clear updates, practical recommendations, and visibility into what is happening.
- Your team feels supported. Friendly help, plain language, and less time lost dealing with technology problems.
Everyday IT Risks Most Teams Don’t See
Even well run organizations face everyday IT and security risks that quietly increase downtime and exposure. Most of these issues are easy to fix with the right cybersecurity support.
Are your passwords putting you at risk?
Password Reuse
Reused passwords across tools allow a single breach to expose multiple systems.
Do former staff still have access?
Old User Accounts
Inactive user accounts often remain active and are frequently targeted by attackers.
Is your email protected?
No MFA on Shared Inboxes
Shared inboxes without multi factor authentication are common phishing targets.
Are files stored securely?
No Backup or Organization
Poor backup practices and disorganized storage make recovery slow or impossible.
With a cybersecurity first MSP, these risks are handled proactively before they become incidents.
What IT Support Looks Like Day to Day
Here is what everyday IT support looks like with Foundation BTS. Responsive, proactive, and focused on reducing interruptions.
- Staff receive fast help from real technicians, not call centers
- Most issues are resolved remotely, with onsite support when required
- Systems, backups, and security alerts are monitored around the clock
- Recurring problems are identified and fixed at the root cause
- Leadership receives clear updates and proactive recommendations
Real Stories From Clients Like You
Organizations across Toronto and York Region rely on Foundation BTS to protect sensitive data, recover quickly from disruption, and keep critical work moving. Here are a few real scenarios that show what that partnership looks like.
Nonprofit Cybersecurity
A Toronto nonprofit was dealing with frequent phishing attempts and growing concern about email security. We strengthened identity protection, improved endpoint controls, and implemented ongoing monitoring to reduce risk and improve visibility.
Read the full case study →Construction Firm Recovery After a Fire
After a workplace fire disrupted critical systems, the priority was getting the team back to work quickly. We rebuilt the environment, recovered files, and restored access to the tools the business needed to operate and stay on schedule.
Read the full case study →Healthcare IT After an Acquisition
After an acquisition, this growing healthcare team needed consistent systems across locations, better performance, and stronger security controls. We helped standardize the environment and reduce operational friction while improving security posture.
Read the full case study →Industries We Support in Toronto and York Region
We support organizations where downtime, security gaps, and inconsistent support create real operational risk. If your team relies on Microsoft 365, cloud apps, and connected devices, these are the environments where we fit best.
🏛️ Not for Profit Support
Not for profit organizations need secure, reliable technology that staff and volunteers can use without friction. We help protect donor data, reduce disruption, and keep programs running.
- Protect donor, member, and client information
- Support staff, volunteers, and hybrid teams
- Strengthen email security and identity protection
- Improve collaboration and access with Microsoft 365
- Predictable monthly service and clear accountability
🏗️ Construction and Engineering
Construction and engineering teams need dependable connectivity and secure access to drawings and project files. We support office staff and field crews with stable systems, secure access, and fast help when deadlines hit.
- Connect field crews and office teams reliably
- Protect drawings, bids, and sensitive project documents
- Fast support during deadlines and site issues
- Secure wireless and remote access for job sites
- Reduce downtime that slows projects and approvals
💼 Professional Services
Professional services firms rely on secure systems, consistent uptime, and smooth collaboration to deliver client work. We help reduce risk, improve reliability, and support teams who cannot afford interruptions.
- Protect sensitive client information and communications
- Keep systems stable during deadlines and busy periods
- Responsive support for day to day issues
- Improve productivity and permissions in Microsoft 365
- Reduce cyber risk and support compliance expectations
Not sure if we are a fit? Talk with an IT and Security Expert and we will give you a clear answer.
Your Path to Reliable and Secure IT
1. Talk With an IT and Security Expert
Tell us how your team works, what you rely on, and what is getting in the way. We will ask a few practical questions and get clear on priorities.
2. Get a Clear IT and Cybersecurity Plan
We map the next steps based on your environment, your risk level, and your budget. You will know what to fix first and what it will take to support your team properly.
3. Stay Protected and Productive
We manage the day to day work, reduce risk, and keep systems running so your team can focus on programs, projects, and clients across Toronto and York Region.
Free guide for organizations across Toronto and York Region
Employee Credentials Are One of the Most Common Ways Attackers Get In
Learn 9 practical ways credential based attacks happen and what to fix to reduce risk.
- ✔ Identify everyday risks inside Microsoft 365, email, and cloud tools
- ✔ Understand what attackers look for and how to block common entry points
- ✔ Use simple improvements that a strong IT and security plan should cover
A practical guide your team can use. Clear language, real examples, and no fluff. We will send the guide and occasional cybersecurity updates. You can unsubscribe anytime.
Get the Free Guide
Enter your details and we will send the download.
By submitting, you agree to receive the guide and occasional cybersecurity updates. You can unsubscribe anytime.
Real feedback from teams across Toronto and York Region
What Organizations Say About Working With Foundation BTS
Reviews from verified clients and local organizations, collected through CrewHu and Google.
Client Reviews on CrewHu
Verified feedback from active clients
Google Reviews From Organizations Across the GTA
Recent reviews from Google
Questions we hear all the time
Common Questions About IT and Cybersecurity Support
Clear answers for Toronto and York Region organizations comparing managed IT and cybersecurity services.
What makes Foundation BTS different from other IT providers?
Many IT providers focus on reacting after something breaks. We build security into the way your systems are managed every day, including monitoring, access control, and device protection. That reduces risk, improves reliability, and prevents small problems from turning into major incidents.
You get one accountable partner for IT support and cybersecurity, not a patchwork of separate vendors.
What happens when something breaks or someone needs help?
Your staff can call, email, or submit a ticket. A real technician responds quickly and resolves most issues remotely. If onsite support is required, we coordinate the visit. We also track repeat issues and address root causes so the same problems do not keep coming back.
Do you support hybrid teams, remote staff, and field teams?
Yes. We support office based teams, remote employees, and field staff with secure access, device management, Microsoft 365 configuration, and the security controls that reduce account takeover and data loss.
Can you help us move to cloud solutions without disrupting the business?
Yes. We plan migrations around how your team works, use staged rollouts to reduce disruption, and ensure permissions and security settings are configured properly. We also provide post migration support so your staff stays productive.
What types of organizations are the best fit for Foundation BTS?
We are a strong fit for technology reliant organizations that need consistent uptime, responsive support, and security built into day to day operations. We often work with not for profit organizations, construction and engineering teams, and professional services firms across Toronto and York Region.
Do you provide both IT support and cybersecurity, or are those separate services?
We provide both. Our approach combines managed IT, day to day support, and cybersecurity protection into one service. That means fewer gaps, clearer accountability, and less coordination on your side.
Do you work with organizations outside Toronto and York Region?
Our primary focus is Toronto and York Region. If you have additional locations, we can often support those as well, especially for Microsoft 365, cybersecurity, and remote user support. The best next step is a short conversation to confirm fit.
Ready for an IT Partner You Can Rely On?
Get proactive IT support, built in cybersecurity, and a team that understands how your organization operates across Toronto and York Region, so technology stops slowing you down.
Talk With an IT and Security Expert No pressure. Just a clear conversation about your IT and security needs.