IT Management Services

Successful businesses need to maximize productivity, keep information private and protect data for continued success and growth.

Here’s how FBTS delivers:

Proactive IT Services

Comprehensive Proactive IT support for your business includes maintenance, monitoring, backup protection, support, cyber security, education, and consulting services. We help you achieve more.

Proactive IT Services
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Hardware and Software Lifecycle Management

Replacing obsolete hardware and software to minimize labour costs within an IT budget.
Scheduled Maintenance

Scheduled Maintenance

Updating systems on a fixed schedule when employees are least likely to be using them.

Desktop and Server Patch Management

Desktop and Server Patch Management

Patch management for maximum security ensure that patches and firmware updates have a minimal impact on end-user productivity.

Monitoring and Response Services

Your IT infrastructure needs to be online and secure 100% of the time. We provide infrastructure monitoring and response services designed to accomplish this goal.
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Cyber Threat Monitoring

Cyber threat serviecs are designed to keep you and your employees safe and productive, whether you are working in the office, at home, or on the road.

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Monitored Endpoint Detection and Response Software

Your devices are monitored by us to ensure malicious activity is dealt with appropriately

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Firewall Management and Monitoring

Your firewall is configured to report anomalies and attacks directly to us, and we will respond to eliminate any new and emerging internal or external threats.

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Ransomware Detection

Our EDR Solutions and our Enterprise Backup Solutions can detect in real-time if a Ransomware attack is underway, so we can stop it in its tracks and take steps to get you back to work.

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Daily Monitored Offsite Backups

Ensures your in-house and Cloud services backups are recoverable 100% of the time.

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Emerging Threat Protection (Zero Day Threat Monitoring)

We are notified immediately when new threats emerge & act on unusual/unauthorized activity.
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Network Monitoring

In addition to the proprietary monitoring systems we’ve designed for all our clients, we can design custom monitors for your company to ensure your unique technology services are always running.

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Critical Services Monitoring

You rely on these services to stay productive and to protect your data. These monitoring and response services allow us to intervene quickly to avoid downtime or data loss.

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Cloud Service Monitoring

We monitor cloud services to ensure that critical cloud applications and datacentre resources are operating as expected.

 

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Offsite Backup Success Monitoring

Ensures your in-house and cloud services backups are recoverable 100% of the time.

 

Hardware and Application Monitoring

Comprehensive Proactive IT support for your business includes maintenance, monitoring, backup protection, support, cyber security, education, and consulting services. We help you achieve more.

Desktop and Server Patch Management

Network Monitoring

We monitor your network backbone, ensuring your Internal Network and Internet connection are always 100% reliable.
Scheduled Maintenance

OS and Application Monitoring

Monitoring critical business applications for signs of failure results in less downtime and better system performance.

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Hardware Monitoring

Nothing impacts productivity like unexpected downtime. We monitor for problems before they affect productivity and employee performance.

Help Desk Services

When you need technical support, you want to work with someone who knows and understands your business. More importantly, you want fast and effective results, so you can get back to work. Our IT Support and Helpdesk Services achieve this through:
Rapid Response and Escalation Protocols
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Technical Support Hours

Our helpdesk operates 6AM-6PM on weekdays and no-charge extended support is available as needed.

 

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Rapid Response and Escalation Protocols

Our system is designed to delegate tasks to the right technician, with a focus on expertise and efficiency.

 

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Cloud Service Monitoring

We monitor cloud services to ensure that critical cloud applications and datacentre resources are operating as expected.

 

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Onsite Support

Free onsite support is also available when required.

 

Account Management Services

On demand technical support is delivered by the specialist most appropriate to address your needs. When it comes to an overall specific understanding of your business, your goals and your IT, we assign one specialist who is responsible for and accountable to help you grow. Your dedicated account manager gets to know you, your staff and even your vendors.

Account Management Services

On demand technical support is delivered by the specialist most appropriate to address your needs. When it comes to an overall specific understanding of your business, your goals and your IT, we assign one specialist who is responsible for and accountable to help you grow. Your dedicated account manager gets to know you, your staff and even your vendors.

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Dedicated Account Manager

We want to be part of your vision and include you in ours; , Quarterly meetings to discuss network status and growth help you stay on the cutting edge. 

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Vendor Management

We become your single point of contact for all technology vendor relationships, including your ISP, telecommunications company, ERP provider, etc. This is important because when it comes to difficulties with technologies that other vendors provide, you want a knowledgeable partner in your court, to make sure things work.

Cyber Protection Services

Ransomware, Phishing Attacks, Zero-Day Vulnerabilities, Insider Theft, Viruses and so many other threats are at your door all day, every day. As your partner, we protect your business both inside and out. We model attack scenarios, know how to mitigate risk, and protect you from productivity and financial losses.

Cyber Crime

Cyber-Crime has become HUGE business

This means that the complexity and frequency of attacks on your business will only continue to increase. In 2020, the average cost of a breach for a typical Canadian Business was approximately 1.5 million dollars. To keep businesses safe without sacrificing productivity, our in-house security specialists employ technologies that make it easy for end users maintain security and get work done.

How does Foundation BTS protect your Small Business? We focus on 3 key areas:

· Cyber Protection for Your People, Systems, and Networks

· Maintenance and Monitoring of Your Hardware, Software and Cloud Services

· Transparency and Accountability to You

Cyber crime

Cyber-Crime has become HUGE business

This means that the complexity and frequency of attacks on your business will only continue to increase. In 2020, the average cost of a breach for a typical Canadian Business was approximately 1.5 million dollars. To keep businesses safe without sacrificing productivity, our in-house security specialists employ technologies that make it easy for end users maintain security and get work done.

How does Foundation BTS protect your Small Business? We focus on 3 key areas:

· Cyber Protection for Your People, Systems, and Networks

· Maintenance and Monitoring of Your Hardware, Software and Cloud Services

· Transparency and Accountability to You

Cyber Protection for Your People, Systems and Networks

Protecting your People

Cyber Protection for Your People, Systems and Networks

Protecting your People

Complete Cyber Protection for

Your People YOU Protection™

FBTS - You Protection

Complete Cyber Protection for Business Infrastructure

Complete Cyber Protection for Business Infrastructure
Complete Cyber Protection for Business Infrastructure

Protecting your business and your people is important. For compliance reasons and to be accountable to you, we provide the following information to help you understand exactly what we do.

Our Main Office

17665 Leslie Street, Suite 38
Newmarket ON
L3Y 3E3

Hours

M-F: 6:00 AM to 6:00 PM
S-S: Closed

Call Us

Toll-Free: 1-855-884-3287
Local: 416-368-3287

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We're Here To Help!

Foundation BTS

Contact Us

17665 Leslie Street, Suite 38
Newmarket ON
L3Y 3E3
Toll-Free: 1-855-884-3287
Local: 416-368-3287

Follow Us