Most IT disasters can be resolved quickly with knowledgeable assistance.
- Your server, computer or electronic device won’t boot…?
- You’ve lost equipment or data through flood, fire, or theft…?
- Files you need NOW have gone missing…?
- A virus has compromised your computer or your entire network …
- Employees or unknown entities have stolen critical data for malicious or inappropriate use …
- Critical Web and mail services and applications have gone offline …
- Your domain has expired and you don’t know how to recover …
- Your business-critical systems are reporting errors, or are suddenly not working …
Foundation BTS can help you recover from these IT disasters, and help you prevent future ones.
We can likely help in each of these areas – but we prefer to take preventative action before a disaster strikes. We’ll help make sure you aren’t caught off guard.
If one or more of the following scenarios affects you, give us a call immediately.
1 – Your server, computer or electronic device won’t boot
If your server, desktop, notebook, laptop, tablet or smartphone won’t start up, we can help you get it back online. If your hardware is broken we may still be able to retrieve critical data from your device. We recognize that when a system is down, productivity can go down too. So when disaster strikes, we promise to work as quickly and as efficiently as we can to get you back to work ASAP.
2 – You’ve lost equipment or data through flood, fire,
Your entire business may depend on the recovery of your data and your systems. Our aim will be to find the fastest way to get you back on your feet and also protect you from the impact of future disasters as well.
If your equipment has been severely damaged or stolen, it may still be possible to recover your data. Equipment damaged in a flood or fire may still have recoverable disks, and you may use offsite backups to recover data when hardware has been stolen. Foundation BTS can assess the situation and will take the needed steps to help you recover as quickly and efficiently
3 – Files you need NOW have gone missing
Lose a file you need? Don’t worry too much yet. There is a chance that we can recover the file and you’ll be able to carry on with your work.
4 – A virus has compromised your computer or your entire network
If you suspect that a virus has compromised your computer or your network then you’ll need to take swift action. Many computers are protected by freeware antivirus solutions that are often just not up to par. Viruses today are frequently engineered to:
- Steal your personal information including banking and credit card info
- Use your computer as a robot to send spam and other viruses
- Compromise your network to reveal company secrets
We use powerful tools to eliminate viruses, but in some cases the best solution is to wipe and reinstall. Protecting your data while making your systems secure will be our top priority.
5 – Employees or unknown entities have stolen critical data for malicious or inappropriate use
Occasionally, it’s possible to trace the theft of critical company information to the perpetrator, and data can be recovered without any further consequence. But more often, the theft of information is difficult to trace and the malicious parties get away unscathed.
Your best solution is to implement controls to protect data and reduce risk. Contact Foundation BTS to discuss how we can protect your data; if you suspect data has been stolen, we can perform forensic analysis on your systems to determine whether information can be recovered and perpetrators held to account.
6 – Critical Web and mail services and applications have gone offline
If a cloud-based service you subscribe to is down or inaccessible, we can help you diagnose the situation quickly to get you back to work as soon as possible. Cloud services and Web applications depend on your SAAS provider, your Internet provider, your local area network, and your personal device or computer.
With so many IT points of failure, sometimes finding a quick solution can be difficult. Let the experts at Foundation BTS troubleshoot your SAAS issues so you can get back to work quickly.
We can also help if your email is down because:
- You have forgotten your email password.
- Outlook or Thunderbird won’t start.
- Your mail server is malfunctioning.
- Your domain has been blacklisted.
- Other reasons you have not figured out
A – Your domain has expired and you don’t know how to recover it
Many companies register their domain and forget about it. Over time, credit cards expire, IT managers and webmasters change, and account information disappears. With so many obstacles to properly managing a domain, it is no surprise that domains expire—causing websites, email and hosted services to fail.
Stuck because your domain has expired? Foundation BTS can help you get it renewed and back online as quickly as possible.
B – Critical business systems are reporting errors
If your servers, or applications are reporting errors, or if they stop working, we can help you resolve your issues quickly. Your systems need to work properly, and you should take error reports seriously.
Whether your IT disaster is one of these or something else entirely, turn to Foundation BTS for help to recover fast.